Privacy Policy
Overview
Down The Stem ("we," "us," or "our") operates downthestem.com (the "Site"). This policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have.
Information We Collect
We collect information in two ways:
- Information you provide directly. When you submit the contact form, we collect your name, email address, website (if provided), and whatever message you send us.
- Information collected automatically. Like most websites, we may use analytics tools (such as Google Analytics) to understand how visitors use the Site — this can include pages viewed, general location (derived from IP address), device and browser type, and referral source. This data is aggregated and isn't used to personally identify you.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries submitted through the contact form
- Understand how the Site is used, so we can improve it
- Maintain the security and proper functioning of the Site
We do not sell, rent, or trade your personal information to third parties.
Cookies & Analytics
The Site may use cookies or similar technologies through analytics providers (such as Google Analytics) to understand aggregate site usage. You can control or disable cookies through your browser settings at any time — doing so may limit some functionality but won't prevent you from using the Site.
Third-Party Services
We rely on a small number of third-party services to run this Site:
- Netlify — hosts the Site and processes contact form submissions.
- Google Fonts — serves the fonts used on this Site.
- Google Analytics (if enabled) — provides aggregate site usage data.
Each of these providers has its own privacy practices, which we encourage you to review.
Data Retention & Security
We retain contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records. We take reasonable measures to protect the information you share with us, though no method of transmission or storage is 100% secure.
Your Choices
You can ask us to access, correct, or delete any personal information we hold about you by reaching out through the contact form on our homepage. If you're a California resident, you may have additional rights under the CCPA; if you're located in the EU/UK, you may have additional rights under the GDPR. We'll do our best to honor reasonable requests.
Children's Privacy
This Site is not directed at children under 13, and we do not knowingly collect information from children under 13.
Changes to This Policy
We may update this policy from time to time. The "Effective date" above reflects the most recent revision. Continued use of the Site after changes are posted means you accept the updated policy.
Contact
Questions about this policy? Reach out through the contact form on our homepage.